If something is not working
Emails we send you
A short list, all from reports@proximityintel.ai.
- Your floor as a spreadsheet, when you tap Email CSV.
- Your link for the laptop, when you ask for it on the phone.
- Your pass ends soon, two days before an Event Pass ends.
- Your notes and contacts, when a pass has ended, with how to download them.
- A founding seat just opened, if you joined the waitlist.
If one of these did not arrive, check spam for reports@proximityintel.ai.
Related
Still stuck? Sign in, open Help and choose Ask a person. A person replies within one business day.Open the app
Guide updated 10/19/2026.